Culture
Customer Focus
Awesome Results – One Customer Experience at a Time
I. Partnership
We work hard to understand every client’s needs and develop strong relationships that in turn help us provide innovative, tailored, effective solutions.
II. Stewardship
We treat every product and order as our own. Our employees are passionate about the job they do and we hold each other to the highest standards.
III. Ownership
Our Employee Stock Ownership Plan (ESOP) instills in our associates a pride of ownership in serving clients responsibly and reliably, day after day.
Building and sustaining a truly customer-focused culture is the foundation of delivering awesome results – day after day, order after order – one customer at a time. We integrate three core cultural principles: Partnership, Stewardship, and Ownership. Each plays a vital, complementary role in striving for awesome results at all levels.
Our Quality Policy
Our Values
- Integrity
- Quality
- Customer Satisfaction
- Associate Empowerment
- Community Involvement
- Sustainability
Did You Know?
The Power of 3
RCMS Certified
Inland Star is the only 3PL warehouse services provider worldwide to earn American Chemistry Council (ACC) Responsible Care Management System (RCMS) certification.
