Culture
Customer Focus
Awesome Results – One Customer Experience at a Time
I. Partnership
We work hard to understand every client’s needs and develop strong relationships that in turn help us provide innovative, tailored, effective solutions.
II. Stewardship
We treat every product and order as our own. Our employees are passionate about the job they do and we hold each other to the highest standards.
III. Ownership
Our Employee Stock Ownership Plan (ESOP) instills in our associates a pride of ownership in serving clients responsibly and reliably, day after day.
Building and sustaining a truly customer-focused culture is the foundation of delivering awesome results – day after day, order after order – one customer at a time. We integrate three core cultural principles: Partnership, Stewardship, and Ownership. Each plays a vital, complementary role in striving for awesome results at all levels.
Our Quality Policy
Our Values
- Integrity
- Quality
- Customer Satisfaction
- Associate Empowerment
- Community Involvement
- Sustainability
Did You Know?
The Power of 3
1981-89
Laying the Foundation
Star Warehouse Company was incorporated in August, 1981. The company changed its name in 1985 to Inland Star Distribution Centers, Inc. During these early years, co-founder and current Chairman and CEO, Michael Kelton, guided the young warehousing company into a provider of quality regional services. Growth was facilitated when Mr. Kelton contracted with a local marketing firm to conduct research, develop a focused marketing plan, and develop marketing communications materials.
