Do It Right®

Our Pledge

Seamless Supply Chain Performance—
Our Pledge to Perfection

Performance. Perfection.

Many logistics companies promise perfection, yet fail to deliver. At Inland Star, a 100 percent perfect order is a critical standard, and one we pledge to honor.

Our clients demand perfection. In fact, their livelihoods—and ours—depend on it. That’s why we’re committed to achieving perfection at every link in our supply chain service.

In the extremely rare case that we do get it wrong—we will make it right, as fast as humanly possible. We feel good about that, and you will too.

As a new client, we’ll develop a “Pledge to Perfection” tailored to meet your needs and priorities, detailing our Guarantee and how we’ll make it right if we ever come up short.

In the world of logistics, perfection is hard. But it’s not impossible. Let Inland Star show you how it’s done.

Our “Pledge to Perfection” energizes each Power of 3

  • Partnership thrives when critical key performance indicators are defined, met and reviewed routinely.
  • Stewardship evolves by determining the root cause of undesirable outcomes.
  • Ownership deepens with pride as we pursue and achieve audacious goals.

Did You Know?

Core Values

Blueprint

1981-89

Laying the Foundation

Star Warehouse Company was incorporated in August, 1981. The company changed its name in 1985 to Inland Star Distribution Centers, Inc. During these early years, co-founder and current Chairman and CEO, Michael Kelton, guided the young warehousing company into a provider of quality regional services. Growth was facilitated when Mr. Kelton contracted with a local marketing firm to conduct research, develop a focused marketing plan, and develop marketing communications materials.

Find out more about the Inland Star Story and its history »